Contributors
Commerce For Change Contributors
Company: TouchStar
Location: Headquarters in Denver, Colorado USA
Contributing Since: November 2007
Company Profile:
TouchStar develops world class unified communications and call center technology. TouchStar’s eight worldwide offices support more than 2,500 call center and business clients. TouchStar strongly believes in its Core Value of “honoring our clients’ trust in choosing us.”
TouchStar strongly believes in contributing in all the domestic and international communities in which it does business. TouchStar’s community spirit program encourages employees to donate their time to non-profit organizations. TouchStar provides free or heavily discounted communications technology to non-profits, institutions, and governments that create positive economic, social, or environmental change.
TouchStar's worldwide offices include employees from many cultures; we value diversity and seek personal and professional growth opportunities as we strive for continuous personal and professional improvement.
Commerce For Change Goals:
TouchStar founded Commerce For Change to inspire other businesses, institutions, and governments to work together to create positive economic and environmental change for people around the world. TouchStar is committed to contributing its communications technology to anyone that can demonstrate that their project will create significant positive change in their community or anywhere in the world.
Commerce For Change Contributions:
- Call Center Systems
- IP PBX Phone System
- Automated Voice Messaging
- Unify – Contact Management
- SuperScript – Scripting
- Call Center Technology Consulting Services
Website:
Company: American Teleservices Association (ATA)
Location: Indianapolis, Indiana USA
Contributing Since: February 2008
Company Profile:
The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations. ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service, and support.
Founded in 1983, the American Teleservices Association (ATA) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. Contact centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $900 billion.
Commerce For Change Goals:
The ATA encourages philanthropic contributions from the contact center industry and the ATA encourages contact centers to provide remote worker job opportunities.
Commerce For Change Contributions:
- Forums for networking at international, national and regional levels.
- Programs for Promoting Contact Center Job Creation
- Regulatory Research and Education
- Guidelines for industries who utilize Teleservices in their business operations.
- Information about global developments in Teleservices
- Customer Service and Satisfaction Education
Website:
Company: Sky Catcher Communications, Inc.
Location: Rutherfordton, NC USA
Contributing Since: May 2008
Company Profile:
Sky Catcher Communications, Inc. provides high speed internet access to rural and remote municipalities and communities in the United States. Many rural communities are struggling to provide adequate educational and medical services and sustain economic development. Sky Catcher Communications believes that providing access to competitive internet connectivity can resolve many of these issues and strengthen the infrastructure of rural America.
Sky Catcher offers several customizable business models with opportunities for funding assistance and revenue sharing available. Sky Catcher offers a wide variety of services including high speed broadband wired and wireless networks and back office management which includes services such as customer billing, 24/7 customer support, and system design and maintenance.
Commerce For Change Goals:
To make an immediate and long lasting positive impact for improved lives in rural and remote communities.
Commerce For Change Contributions:
- Flexible business models that enable high speed internet access.
- USA Rural Community Job Creation Project Contributions